FAQ
Straight answers to real questions.
Straight answers about pricing, contracts, timelines and how we work.
I just got my license. Isn't it too early?
It's the best time. Customers check you online before they visit — the New License Kit makes you look established from day one.
Big agencies quoted me a fortune. Why are you cheaper?
Strategy stays in-house and delivery runs through vetted partners, with no expensive office. You get the same quality at 40–60% of the price.
Will I be locked into a long contract?
No. Monthly plans renew month to month. Projects are 50% upfront and the rest on delivery or in instalments.
Do I get proper invoices?
Yes. We're a licensed company and issue ZATCA-compliant invoices from the first payment.
Do you really work in Arabic?
Arabic-first. Native Arabic writers create your content, and we build multilingual sites for pilgrim audiences.
How will I know it's working?
KPIs are written into your proposal, and you get a clear report every month showing what moved.
How long does a website take?
A landing page takes about 7 days and a corporate website about 21 days, once we have your content.
Is ad spend included in your prices?
No. Our fee covers managing your ads. The ad budget is paid directly to Google, Meta, Snapchat or TikTok, and you decide the amount.
Do you only work in Madinah?
We're based in Madinah and work with businesses across Saudi Arabia. Most of our work happens on WhatsApp and video calls.
Can you work with my existing website?
Yes. If your site is solid we'll improve it; if it's holding you back, we'll tell you honestly and quote a rebuild.
Do you build Salla and Zid stores?
Yes — store setup, design, products, payment and shipping, plus the ads and SEO that bring buyers.
What happens after I request the free audit?
We review your website, Maps listing and social accounts and send you a written report. There's no obligation to buy.
Ready to see where your customers are going?
Request a free audit. We'll show you what's working, what isn't and what to fix first — in writing, within days.